Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $11.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a dynamic entertainment and dining venue that combines the best of food, drinks, and arcade games. Known for its vibrant atmosphere and family-friendly environment, Dave & Buster's provides an exciting experience where guests of all ages can enjoy celebrating all out fun. With locations across the country, the company is dedicated to delivering exceptional service and memorable moments for every visitor. The establishment prides itself on fostering a cooperative and harmonious work environment that promotes team member morale, productivity, and efficiency. Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision... Show More
Job Requirements
- Work days, nights, and/or weekends as required
- Work in noisy, fast-paced environment with distractions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods
- Walk or stand 100 percent of shift
- Reach, bend, and stoop frequently
- Must be at least 16 years of age
Job Qualifications
- Friendly and able to smile frequently
- Effective communicator
- Ability to multitask in a busy environment
- Previous restaurant, retail, or cashier experience preferred but not required
- Skilled at managing guest interactions and resolving issues
- Able to read and communicate in English clearly
- Must follow professional dress guidelines
- Must be at least 16 years of age
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games
- Act as ambassador to the building, greeting guests with positivity and coordinating game rentals, merchandise sales, and telephones
- Keep immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives
- Bid farewell to guests ensuring satisfaction and inviting return visits
- Prepare for shift by stocking supplies including menus, silverware, power cards, and gift cards
- Review cleanliness and organization of front desk and host station
- Ensure all menus are stocked and properly maintained
- Check for restocking of necessary supplies and bring areas up to standard
- Discuss problems with manager
- Conduct merchandise inventory during and after shifts
- Maintain favorable working relationships with team members
- Notify manager of unhappy guests
- Assist other team members as needed
- Drive table turn timing by scouting, bussing, and cleaning tables
- Rotate seating to ensure fairness and balance
- Manage flow from front doors, helping guests and directing as needed
- Manage wait times and communicate with guests, team members, and managers
- Deliver silverware as guests are seated
- Make timely and accurate bill calculations
- Greet and assist guests while processing transactions
- Reconcile monies from banks
- Complete to-go order transactions and ensure accuracy
- Sell merchandise from front desk if applicable
- Smile frequently and communicate effectively
- Follow dress guidelines to look neat, clean, and professional
- Read and communicate clearly in English
- Respond calmly to dissatisfied guests and call issues to manager's attention
- Must be at least 16 years old
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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