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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.73 - $17.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining destination that combines the excitement of a vibrant arcade with a full-service restaurant and bar. Established as a place where friends and families can come together to celebrate life’s fun moments, Dave & Buster's has consistently offered an energetic and welcoming atmosphere. This makes it stand apart from typical dining or entertainment venues. The company is known for its strong focus on delivering exceptional guest experiences, blending food, drinks, and gaming in a way that caters to diverse groups, whether it's a casual hangout, a family outing, or a celebratory event.Show More
Job Requirements
- Must be at least 16 years of age
- Ability to communicate effectively in English
- Ability to stand and walk for 100% of the shift
- Ability to lift and carry up to 30 pounds
- Ability to work days, nights, and/or weekends as required
- Ability to work in a noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to reach, bend, and stoop frequently
Job Qualifications
- High school diploma or equivalent preferred
- Previous restaurant, retail, or cashier experience preferred but not required
- Excellent communication skills
- Ability to work effectively in a team environment
- Strong customer service orientation
- Ability to multitask and manage time efficiently
- Friendly and approachable demeanor
- Basic math skills for handling transactions
- Ability to maintain professionalism and follow dress code guidelines
- Ability to read and write in English proficiently
Job Duties
- Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- Bids farewell to guests leaving, ensures everything was satisfactory and invites guests to return
- Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, power cards, gift cards etc
- Reviews the cleanliness and organization of the front desk and host station
- Ensures all menus are stocked and properly cleaned and maintained
- Checks for restocking of necessary supplies
- Brings all areas up to standard
- Discusses problem areas with manager
- Conducts merchandise inventory during and after shift, if applicable
- Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- Notifies manager of any guest that is perceived to be unhappy
- Assists other team members as needed or as business dictates
- Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- Manages flow from the front doors, efficiently helping guests with needs and directing as needed
- Manages wait times and communicates information as needed to guests, team members, and managers
- Delivers silverware as guests are seated
- Makes timely and accurate calculations of bill transactions
- Greets and assists guests efficiently and with a smile while processing transactions
- Is responsible for the reconciliation of any monies from their banks
- Completes “to go” order transactions for guests and ensures accuracy
- Sells merchandise from the front desk, if applicable
- Must be friendly and able to smile frequently
- Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B
- Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- Must demonstrate ability to read and communicate in English
- Must be able to articulate clear greetings, requests for assistance, and farewells to guests
- Must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- Must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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