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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $7.25 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a premier entertainment and dining establishment known for creating a unique and exciting atmosphere where guests of all ages can enjoy great food, drinks, and a wide variety of games. Founded with the mission to combine the best elements of dining and interactive entertainment, Dave & Buster's offers an unparalleled guest experience that brings families, friends, and colleagues together for celebrations, leisure time, and memorable outings. The company prides itself on delivering exceptional customer service, a fun and welcoming environment, and a diverse range of activities that cater to every guest’s preferences. As a leading name... Show More
Job Requirements
- At least 16 years of age
- Ability to communicate effectively in English
- Ability to work days, nights, and/or weekends as required
- Capability to work in noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend, and stoop frequently
Job Qualifications
- Friendly and approachable demeanor
- Effective communication skills
- Ability to multitask in a fast-paced environment
- Basic math skills for handling transactions
- Ability to read and write in English
- Customer service experience preferred but not required
- Ability to maintain professional appearance
- Ability to handle dissatisfied guests calmly
- Previous experience in restaurant, retail, or cashier roles preferred
- Ability to work flexible schedules
- Must be at least 16 years old
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- Bid farewell to guests leaving, ensure everything was satisfactory and invite guests to return
- Prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, Power cards, gift cards etc
- Review the cleanliness and organization of the front desk and host station
- Ensure all menus are stocked and properly cleaned and maintained
- Check for restocking of necessary supplies
- Bring all areas up to standard
- Discuss problem areas with manager
- Conduct merchandise inventory during and after shift, if applicable
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- Notify manager of any guest that is perceived to be unhappy
- Assist other team members as needed or as business dictates
- Drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- Rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- Manage flow from the front doors, efficiently helping guests with needs and directing as needed
- Manage wait times and communicate information as needed to guests, team members, and managers
- Deliver silverware as guests are seated
- Make timely and accurate calculations of bill transactions
- Greet and assist guests efficiently and with a smile while processing transactions
- Be responsible for the reconciliation of any monies from their banks
- Complete to go order transactions for guests and ensure accuracy
- Sell merchandise from the front desk, if applicable
- Be friendly and able to smile frequently
- Communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- Be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- Demonstrate ability to read and communicate in English
- Articulate clear greetings, requests for assistance, and farewells to guests
- Be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- Must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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