Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a dynamic entertainment and dining establishment that offers an unparalleled guest experience through an exciting combination of food, drinks, and games. Known for its unique atmosphere where no two days are ever the same, Dave & Buster's provides a vibrant environment ideal for celebrating all-out fun. As a leading entertainment destination, Dave & Buster's prides itself on delivering exceptional service, engaging experiences, and a welcoming atmosphere that keeps guests coming back. The company is committed to fostering a cooperative and harmonious working environment among its team members, promoting maximum morale, productivity, and effectiveness. Employees enjoy a... Show More
Job Requirements
- must be at least 18 years of age
- work days, nights, and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, and stoop frequently
Job Qualifications
- restaurant, retail, or cashier experience preferred but not required
- must demonstrate ability to read and communicate in English
- must be able to articulate clear greetings, requests for assistance, and farewells to guests
- must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- friendly and able to smile frequently
- effective communication skills with multiple guests
- dressed neat, clean, and professional at all times
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving
- ensures everything was satisfactory and invites guests to return
- prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard
- discusses problem areas with manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- notifies manager of any guest that is perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- is responsible for the reconciliation of any monies from their banks
- completes “to go” order transactions for guests and ensures accuracy
- sells merchandise from the front desk, if applicable
- must be friendly and able to smile frequently
- employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B
- is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- must demonstrate ability to read and communicate in English
- must be able to articulate clear greetings, requests for assistance, and farewells to guests
- must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- must be at least 18 years of age
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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