Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $18.40
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Employee Discounts
flexible scheduling
Job Description
Dave & Buster's is a uniquely vibrant hospitality and entertainment company that blends dining, arcade gaming, and event hosting into one dynamic experience. Known for its high-energy, fun-filled environment, Dave & Buster's stands apart from typical restaurants or entertainment venues by offering an unparalleled combination of food, drinks, and interactive games all under one roof. With locations across the country, it caters to diverse guests ranging from families and friends looking to celebrate, to corporate groups seeking memorable off-site events. The company's culture emphasizes teamwork, flexibility, and providing guests with exceptional service to ensure every visit is enjoyable and memorable.<... Show More
Job Requirements
- must be at least 18 years of age
- able to work days, nights and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100 percent of shift
- able to reach, bend, and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- previous customer service or cashier experience preferred
- strong communication skills
- ability to multitask in a fast-paced environment
- friendly and positive attitude
- basic math and cash handling skills
- ability to work flexible schedules including nights and weekends
- ability to read and write in English
- ability to remain calm under pressure
- teamwork and cooperative mindset
Job Duties
- deliver an unparalleled guest experience through food, drinks and games in an ideal celebration environment
- greet guests with positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives
- bid farewell to guests ensuring satisfaction and inviting them to return
- prepare for shifts by stocking supplies such as menus, silverware, power cards, gift cards
- review cleanliness and organization of front desk and host station
- ensure menus are stocked, cleaned and maintained
- check for restocking of necessary supplies
- discuss problem areas with manager
- conduct merchandise inventory during and after shift
- foster cooperative and harmonious working relationships with team members
- notify manager of unhappy guests
- assist team members as needed
- manage table turn timing by scouting open tables, bussing and cleaning tables
- rotate seating to ensure fairness
- manage flow from front doors, efficiently assisting guests
- manage wait times and communicate with guests, team members and managers
- deliver silverware as guests are seated
- make timely and accurate bill calculations
- greet and assist guests efficiently while processing transactions
- reconcile monies from cash banks
- complete to go order transactions accurately
- sell merchandise from front desk
- maintain friendly demeanor and frequent smiles
- communicate effectively with multiple guests generating enthusiasm
- adhere to dress guidelines looking neat, clean and professional
- read and communicate clearly in English
- articulate greetings, requests and farewells
- respond calmly to dissatisfied guests and escalate issues to manager
- must be at least 18 years of age
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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