Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.20 - $19.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment venue that combines dining, arcade games, and sports viewing into an exciting all-in-one experience. Founded in 1982, the company has grown to become a favorite destination for families, friends, and colleagues seeking a fun and vibrant atmosphere. With locations across the United States and Canada, Dave & Buster's stands out due to its unique blend of casual dining and interactive games, making it a leader in the entertainment and hospitality industry. The company prides itself on creating an environment where guests can celebrate special occasions, enjoy great food and drinks, and engage in... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work days, nights, and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Must be able to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend, and stoop frequently
Job Qualifications
- Restaurant, retail, or cashier experience preferred, but not required
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Customer service orientation
- Friendly and approachable demeanor
- Able to handle dissatisfied guests calmly
- Ability to read and write in English
- Professional appearance and grooming standards
- Must be at least 16 years old
Job Duties
- Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Act as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- Bid farewell to Guests leaving, ensure everything was satisfactory and invite Guests to return
- Prepare for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc
- Review the cleanliness and organization of the Front Desk and Host station
- Ensure all menus are stocked and properly cleaned and maintained
- Check for restocking of necessary supplies
- Bring all areas up to standard
- Discuss problem areas with Manager
- Conduct merchandise inventory during and after shift, if applicable
- Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness
- Notify Manager of any Guest that is perceived to be unhappy
- Assist other Team Members as needed or as business dictates
- Drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- Rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- Manage flow from the front doors, efficiently helping Guests with needs and directing as needed
- Manage wait times and communicate information as needed to Guests, Team Members, and Managers
- Deliver silverware as Guests are seated
- Make timely and accurate calculations of bill transactions
- Greet and assist Guests efficiently and with a smile while processing transactions
- Be responsible for the reconciliation of any monies from their banks
- Complete “To Go” order transactions for Guests and ensure accuracy
- Sell merchandise from the Front Desk, if applicable
- Be friendly and able to smile frequently
- Communicate effectively with multiple Guests while generating enthusiasm for Dave & Buster’s
- Dress in accordance with dress guidelines, looking neat, clean, and professional at all times
- Demonstrate ability to read and communicate in English
- Articulate clear greetings, requests for assistance, and farewells to Guests
- Be skilled at calmly responding to dissatisfied Guests and calling issues to Manager's attention
- Must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
A simple hiring platform for hospitality businesses.
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