Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Host / Front Desk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts

Job Description

Dave & Buster's is a renowned entertainment and dining establishment known for its vibrant atmosphere that combines the excitement of arcade games with quality food and drinks. Established to provide a unique and engaging experience for guests of all ages, Dave & Buster's has become a leader in the entertainment dining industry by offering a dynamic environment that encourages fun, celebration, and memorable moments. With locations across the United States, it attracts a diverse crowd including families, friends, and corporate groups looking for a lively place to socialize and enjoy interactive entertainment. The company prides itself on fostering an inclusive... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights and weekends as required
  • Ability to stand and walk 100 percent of shift
  • Ability to lift and carry up to 30 pounds
  • Ability to work in noisy, fast-paced environment
  • Ability to read and write handwritten notes
  • Ability to reach, bend and stoop frequently
  • Must meet physical demands of the job including long periods of standing and active movement

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in restaurant, retail, or cashier roles preferred but not required
  • Ability to communicate effectively and enthusiastically with guests
  • Skilled at calmly responding to dissatisfied guests and escalating issues to management
  • Ability to read, speak and write English clearly
  • Friendly personality with frequent smiling
  • Ability to work cooperatively with team members to promote positive team morale
  • Basic math and cash handling skills

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games in a fun environment
  • Act as ambassador by greeting guests with a positive attitude and coordinating game rentals, merchandise sales and telephones
  • Keep supervisor informed of problems or significant issues and take corrective action or suggest alternatives
  • Bid farewell to guests ensuring satisfaction and invite them to return
  • Prepare for shifts by stocking menus, silverware, power cards and gift cards
  • Review cleanliness and organization of front desk and host station
  • Manage seating flow and wait times efficiently to maximize table turn timing
  • Greet and assist guests while processing transactions with a smile
  • Reconcile monies from cash banks and complete order transactions accurately

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location