Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.70 - $14.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment company that combines dining, arcade games, and retail to create a vibrant and exciting atmosphere for guests of all ages. Known for its lively environment that combines the best of food, fun, and games, Dave & Buster's delivers an unparalleled guest experience. With a focus on creating a welcoming and positive atmosphere, the company ensures that every guest enjoys their visit, whether coming for a meal, to play games, or to celebrate special occasions. Dave & Buster's offers many positions with a flexible schedule, ideal for accommodating school, other jobs, or personal commitments.... Show More
Job Requirements
- Be at least 16 years of age
- able to work days, nights and weekends as required
- able to work in a noisy, fast-paced environment
- able to read and write handwritten notes
- lift and carry up to 30 pounds
- stand and move about facility for long periods
- able to walk or stand 100% of shift
- frequently reach, bend and stoop
- maintain neat, clean and professional appearance
- demonstrate ability to read and communicate in English
- able to articulate clear greetings, requests for assistance, and farewells
- demonstrate calmness when responding to dissatisfied guests and call manager's attention when needed
- available for in-person work
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in restaurant, retail or cashier roles is preferred but not required
- strong communication skills
- ability to multitask in a fast-paced environment
- customer service orientation
- ability to handle transactions accurately
- friendly and professional demeanor
- ability to read and communicate in English
- ability to respond calmly to dissatisfied guests
- ability to follow company dress guidelines
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games in a fun environment
- Act as an ambassador by greeting guests positively and coordinating game rentals, merchandise sales, and telephone operations
- Keep supervisor informed of issues and take corrective action or suggest alternatives
- Bid farewell to guests ensuring satisfaction and encourage return visits
- Prepare for shifts by stocking supplies such as menus, silverware, power cards and gift cards
- Review cleanliness and organization of front desk and host station
- Ensure menus are stocked and maintained
- Conduct merchandise inventory during and after shifts if applicable
- Foster favorable working relationships with team members to promote morale and productivity
- Notify manager of unhappy guests and assist team members as needed
- Manage table turn timing by scouting and cleaning tables
- Rotate seating for fairness and balance
- Manage guest flow and wait times, communicating information to relevant parties
- Deliver silverware as guests are seated
- Calculate bill transactions accurately and process guest transactions with a smile
- Reconcile money from cash banks
- Complete accurate take-out order transactions
- Sell merchandise from front desk if applicable
- Maintain friendly demeanor and frequent smiling
- Communicate effectively with multiple guests and generate enthusiasm
- Dress neatly and professionally
- Read and communicate clearly in English
- Respond calmly to dissatisfied guests and escalate issues to manager
- Must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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