Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $13.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a vibrant entertainment and dining establishment that stands out by offering a unique combination of food, drinks, and games, creating an ideal environment for celebrations and all-out fun. As a leading name in the entertainment and dining sector, Dave & Buster's is known for its lively atmosphere that entertains hundreds of guests daily with a diverse range of gaming options, delicious meals, and refreshing beverages. The company prides itself on fostering a spirit of fun, teamwork, and exceptional guest service, making it a favored destination for families, groups, and individuals looking for a dynamic and enjoyable... Show More
Job Requirements
- must be at least 16 years of age
- able to work days, nights, and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend, and stoop frequently
Job Qualifications
- restaurant, retail, or cashier experience preferred but not required
- must be friendly and able to smile frequently
- effective communication skills with multiple guests
- ability to generate enthusiasm for Dave & Buster's
- ability to read and communicate in English
- skilled at calmly responding to dissatisfied guests and escalating to management
- neat, clean, and professional appearance
- at least 16 years of age
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- bid farewell to guests leaving and ensure everything was satisfactory, inviting guests to return
- prepare for the shift by ensuring area is stocked with supplies including menus, silverware, Power cards, gift cards etc
- review the cleanliness and organization of the front desk and host station
- ensure all menus are stocked and properly cleaned and maintained
- check for restocking of necessary supplies
- bring all areas up to standard and discuss problem areas with manager
- conduct merchandise inventory during and after shift, if applicable
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- notify manager of any guest that is perceived to be unhappy
- assist other team members as needed or as business dictates
- drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manage flow from the front doors, efficiently helping guests with needs and directing as needed
- manage wait times and communicate information as needed to guests, team members, and managers
- deliver silverware as guests are seated
- make timely and accurate calculations of bill transactions
- greet and assist guests efficiently and with a smile while processing transactions
- be responsible for the reconciliation of any monies from their banks
- complete to go order transactions for guests and ensure accuracy
- sell merchandise from the front desk, if applicable
- be friendly and able to smile frequently
- communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- demonstrate ability to read and communicate in English
- articulate clear greetings, requests for assistance, and farewells to guests
- be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)