Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.35 - $17.85
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of an arcade with the enjoyment of great food and drinks. Known for its vibrant atmosphere, Dave & Buster's provides an engaging experience where guests can enjoy multiple activities under one roof. As a leading entertainment venue, it offers a variety of arcade games, delicious dining options, and a lively social environment that appeals to people of all ages. The company emphasizes delivering exceptional guest experiences, making it a popular destination for family outings, parties, and casual gatherings. Dave & Buster's values its team members and... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work days, nights, and/or weekends as required
- Ability to work in a noisy, fast paced environment with distracting conditions
- Must be able to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about the facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend, and stoop frequently
- Must be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- Must demonstrate ability to read and communicate in English
- Must be able to articulate clear greetings, requests for assistance, and farewells to guests
- Must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention.
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in restaurant, retail, or cashier roles preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask and maintain composure in a fast-paced, noisy environment
- Customer service oriented with a friendly and enthusiastic demeanor
- Ability to read and communicate effectively in English
- Ability to articulate clear greetings, requests for assistance, and farewells to guests
- Skilled at calmly responding to dissatisfied guests and escalating issues to management.
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games
- Act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- Bid farewell to guests leaving, ensuring everything was satisfactory and inviting guests to return
- Prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, and gift cards
- Review cleanliness and organization of the front desk and host station
- Manage table turn timing by scouting open tables, bussing and cleaning tables as necessary
- Rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- Manage flow from the front doors, efficiently helping guests with needs and directing as needed
- Manage wait times and communicate information as needed to guests, team members, and managers
- Greet and assist guests efficiently and with a smile while processing transactions
- Complete to-go order transactions and ensure accuracy
- Sell merchandise from the front desk if applicable
- Notify manager of any guest that is perceived to be unhappy
- Assist other team members as needed or as business dictates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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