Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining venue that combines the excitement of arcade games with a full-service restaurant and bar. Known for its vibrant atmosphere and dynamic experiences, Dave & Buster's caters to families, friends, and groups looking for a place to celebrate and enjoy quality time together. With locations across the United States, Dave & Buster's is a leading chain in the entertainment and dining industry, offering a fun-filled environment where guests can enjoy a blend of delicious food, refreshing drinks, and engaging games all under one roof. The company prides itself on delivering exceptional customer... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work days, nights, and/or weekends as required
- Ability to work in noisy, fast-paced environments with distractions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods
- Ability to walk or stand 100 percent of the shift
- Ability to reach, bend, and stoop frequently
- Must comply with company dress guidelines
Job Qualifications
- Friendly and positive attitude
- Strong communication skills
- Ability to multitask efficiently in a fast-paced environment
- Experience in restaurant, retail, or cashier roles preferred but not required
- Ability to smile frequently and engage guests enthusiastically
- Ability to read and communicate clearly in English
- Ability to respond calmly and professionally to guest concerns
- Neat and professional appearance
- Ability to work cooperatively with team members
- At least 16 years of age
Job Duties
- Deliver unparalleled guest experience through food, drinks and games in an ideal environment for celebrating fun
- Act as ambassador by greeting guests with positivity and enthusiasm, coordinating game rentals, merchandise sales, and telephone handling
- Keep supervisor informed of any problems or unusual situations and take corrective action or suggest alternatives
- Bid farewell to guests leaving, ensuring satisfaction and inviting return
- Prepare for shifts by stocking supplies such as menus, silverware, power cards, and gift cards
- Review cleanliness and organization of the front desk and host station
- Ensure menus are stocked and maintained
- Restock necessary supplies and bring areas to standard
- Discuss problem areas with manager
- Conduct merchandise inventory during and after shifts if applicable
- Maintain favorable working relationships with team members to promote a cooperative and productive environment
- Notify manager of unhappy guests
- Assist team members as needed
- Drive table turn timing by scouting, bussing and cleaning tables
- Rotate seating fairly to balance dining areas
- Manage flow from the front doors, helping guests and directing as needed
- Manage wait times and communicate information to guests, team members, and managers
- Deliver silverware as guests are seated
- Make timely and accurate bill calculations
- Greet and assist guests efficiently during transactions
- Reconcile monies from their banks
- Complete 'to go' order transactions and ensure accuracy
- Sell merchandise from the front desk if applicable
- Maintain friendliness and smile frequently
- Communicate effectively with multiple guests while generating enthusiasm
- Dress neatly and professionally
- Read and communicate in English clearly
- Articulate greetings, requests for assistance, and farewells
- Respond calmly to dissatisfied guests and escalate issues as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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