Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Host / Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.13 - $15.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
401k
Free games

Job Description

Dave & Buster's is a unique entertainment and dining establishment that blends the excitement of an arcade with a full-service restaurant. Known for being a vibrant and lively venue, Dave & Buster's offers a fun experience for guests of all ages with a combination of delicious food, refreshing drinks, and an expansive range of games. This dynamic environment makes every day different for employees, providing a work atmosphere where team members can thrive amid the hustle and bustle of entertaining hundreds of guests daily. The company prides itself on creating an enjoyable workplace with flexible schedules that accommodate employees' school... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights, and/or weekends as required
  • Ability to work in a noisy, fast-paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about the facility and stand for long periods of time
  • Ability to walk or stand 100 percent of shift
  • Ability to reach, bend, and stoop frequently
  • Must demonstrate ability to read and communicate in English
  • Must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
  • Must be friendly and able to smile frequently.

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Friendly and positive attitude
  • Ability to multitask efficiently in a fast-paced, noisy environment
  • Basic math skills for processing transactions
  • Experience in restaurant, retail, or cashier roles preferred but not required
  • Ability to read and communicate clearly in English
  • Ability to remain calm when responding to dissatisfied guests
  • Ability to work effectively as part of a team
  • Professional appearance and adherence to dress guidelines
  • Must be at least 16 years of age.

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun
  • Act as an ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
  • Keep immediate supervisor promptly informed of problems or unusual matters and take corrective action or suggest alternatives
  • Bid farewell to guests leaving, ensuring satisfaction and inviting guests to return
  • Prepare for shifts by ensuring the area is stocked with supplies such as menus, silverware, power cards, and gift cards
  • Review cleanliness and organization of the front desk and host station
  • Manage seating flow following guidelines to ensure fairness and balance in dining areas
  • Handle guest wait times and communicate information to guests, team members, and managers
  • Process guest transactions efficiently while maintaining a friendly demeanor
  • Assist other team members as needed and maintain a favorable working relationship
  • Conduct merchandise inventory during and after shifts
  • Notify manager of any guest perceived to be unhappy
  • Drive table turn timing by scouting open tables and bussing and cleaning tables as necessary
  • Reconcile monies from cash banks
  • Sell merchandise from front desk as applicable
  • Greet and assist guests efficiently and with a smile while processing transactions.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.