Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Host / Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.84
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Paid Time Off
flexible schedules

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that offers a unique combination of food, drinks, and games for guests seeking an exciting and enjoyable outing experience. Known for its vibrant atmosphere and engaging environment, Dave & Buster's has established itself as a leader in the entertainment sector, blending arcade-style gaming with a full-service restaurant and bar. This company values diversity, inclusion, and the creation of a positive workplace, ensuring that team members and guests alike feel welcome and appreciated.

The company offers flexible schedules, making it an ideal workplace for students, part-time employees, or anyone ... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to communicate effectively in English
  • capable of standing or walking 100 percent of the shift
  • ability to lift and carry up to 30 pounds
  • able to work days, nights, and/or weekends as required
  • ability to work in a noisy, fast-paced environment with distractions
  • capable of reaching, bending, and stooping frequently
  • ability to read and write handwritten notes
  • maintain a neat, clean, and professional appearance
  • pass any required background checks and legally authorized to work

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in restaurant, retail, or cashier roles preferred but not required
  • strong communication skills in English
  • ability to multitask and manage guest flow
  • friendly and positive attitude
  • ability to handle cash transactions accurately
  • customer service skills
  • teamwork and cooperation aptitude
  • ability to remain calm and professional in stressful situations
  • ability to follow dress code and appearance guidelines
  • must be at least 16 years old

Job Duties

  • Deliver an unparalleled guest experience through the combination of food, drinks, and games
  • greet guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephone duties
  • keep immediate supervisor informed of significant issues and take corrective or alternative action when necessary
  • bid farewell to guests ensuring satisfaction and invite them to return
  • prepare the shift by stocking the area with necessary supplies such as menus and gift cards
  • maintain cleanliness and organization of the front desk and host station
  • conduct merchandise inventory during and after shifts
  • foster a cooperative and harmonious working climate among team members
  • assist other team members as needed and manage table turn timing by scouting, bussing, and cleaning tables
  • rotate seating according to guidelines for fairness and balance
  • manage guest flow efficiently and communicate wait times to guests and management
  • make accurate calculations of bill transactions and process guest transactions with a smile
  • reconcile any monies from their cash banks
  • complete and ensure accuracy of to-go orders
  • sell merchandise from the front desk if applicable
  • respond calmly to dissatisfied guests and notify management of any issues
  • maintain professional appearance and communication skills at all times
  • adhere to dress guidelines and demonstrate the ability to read and communicate effectively in English
  • comply with workplace policies including working in fast-paced and noisy environments
  • maintain standing and moving for entire shifts as required

Job Qualifications

Experience

No experience required

Job Location