Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.66 - $18.16
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Job Description
Dave & Buster's is a dynamic and unique entertainment venue that combines dining, arcade games, and sports viewing into a single exhilarating experience. With locations across the United States, Dave & Buster's is known for its lively atmosphere, diverse menu offerings, and extensive selection of games that appeal to guests of all ages. The company prides itself on creating a fun and welcoming environment where families, friends, and colleagues can come together to enjoy unforgettable moments. As a leading player in the entertainment and restaurant industry, Dave & Buster's emphasizes innovation, guest satisfaction, and a team-oriented culture that values each... Show More
Job Requirements
- must be at least 16 years of age
- must demonstrate ability to read and communicate in English
- must be able to articulate clear greetings, requests for assistance, and farewells to guests
- must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- able to work days, nights, and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend, and stoop frequently
Job Qualifications
- restaurant, retail, or cashier experience preferred but not required
- friendly and able to smile frequently
- ability to communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- ability to read and communicate in English
- ability to articulate clear greetings, requests for assistance, and farewells to guests
- ability to calmly respond to dissatisfied guests and call issues to manager's attention
- must be at least 16 years of age
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving and ensures everything was satisfactory and invites guests to return
- prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard
- discusses problem areas with manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- notifies manager of any guest that is perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- is responsible for the reconciliation of any monies from their banks
- completes to go order transactions for guests and ensures accuracy
- sells merchandise from the front desk, if applicable
- must be friendly and able to smile frequently
- communicates effectively with multiple guests while generating enthusiasm for Dave & Buster's
- dresses in accordance with dress guidelines, looking neat, clean and professional at all times
- demonstrates ability to read and communicate in English
- articulates clear greetings, requests for assistance, and farewells to guests
- calmly responds to dissatisfied guests and calls issues to manager's attention
- must be at least 16 years of age
Job Qualifications
Experience
No experience required
Job Location
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