Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a leading entertainment and dining company known for offering a unique combination of food, drinks, and interactive games in an exciting environment. Established with a mission to create a fun and unforgettable experience for guests of all ages, Dave & Buster's is unlike any other venue. It serves as a top choice for individuals seeking both entertainment and dining under one roof, making it a popular destination for families, friends, and colleagues alike. With a focus on high-quality guest interactions and a supportive work atmosphere, Dave & Buster's is a vibrant company that values teamwork, guest... Show More
Job Requirements
- Work days, nights, and/or weekends as required
- Work in noisy, fast-paced environment
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods
- Walk or stand 100% of shift
- Reach, bend, and stoop frequently
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in restaurant, retail, or cashier roles is preferred but not required
- Ability to communicate effectively with multiple guests
- Friendly and enthusiastic demeanor
- Ability to calmly handle dissatisfied guests and escalate issues appropriately
- Ability to read and communicate clearly in English
- Must be at least 18 years of age
- Neat, clean, and professional appearance
- Ability to follow dress guidelines
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games
- Act as ambassador by greeting guests with enthusiasm and coordinating game rentals and merchandise sales
- Keep supervisors informed about any problems or unusual matters and take corrective actions
- Bid farewell to guests ensuring satisfaction and invite them to return
- Prepare the shift area by stocking supplies like menus, silverware, and gift cards
- Review cleanliness and organization of the front desk and host station
- Manage table turn timing by scouting, bussing, and cleaning tables
- Rotate seating following guidelines to ensure fairness
- Manage guest flow efficiently and communicate wait times
- Make timely and accurate bill transactions
- Greet and assist guests during transactions with a smile
- Reconcile monies from banks
- Complete 'To Go' order transactions accurately
- Sell merchandise from the front desk
- Maintain a favorable working relationship with team members
- Notify managers of unhappy guests
- Assist other team members as needed or business dictates
Job Qualifications
Experience
No experience required
Job Location
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