Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of food, drinks, and interactive games. Founded with the mission to provide a fun and engaging environment, Dave & Buster's has grown into a popular destination for families, friends, and individuals seeking a lively atmosphere to celebrate special occasions or simply enjoy a night out. The company prides itself on creating memorable experiences through a dynamic blend of restaurant services and arcade-style entertainment, all under one roof. With locations across the United States, Dave & Buster's is recognized for its vibrant culture, excellent customer service,... Show More
Job Requirements
- Work days, nights, and/or weekends as required
- Ability to work in noisy, fast-paced environment with distractions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods
- Ability to walk or stand 100% of shift
- Ability to reach, bend, and stoop frequently
Job Qualifications
- Must be at least 16 years of age
- Demonstrated ability to read and communicate in English
- Ability to articulate clear greetings, assistance requests, and farewells
- Experience in restaurant, retail, or cashier roles preferred but not required
- Strong communication and customer service skills
- Ability to multitask and work effectively in a fast-paced environment
- Ability to maintain a neat and professional appearance
Job Duties
- Deliver an unparalleled Guest experience through food, drinks, and games in a fun environment
- Act as ambassador to the building, greeting Guests with positivity and coordinating game rentals, merchandise sales, and telephones
- Keep immediate supervisor informed of all problems or unusual matters and take prompt corrective action or suggest alternatives
- Bid farewell to Guests, ensure satisfaction and invite return visits
- Prepare for shifts by stocking supplies including menus, silverware, Power cards, gift cards
- Maintain cleanliness and organization of Front Desk and Host station
- Conduct merchandise inventory during and after shift if applicable
- Foster cooperative working relationships with company Team Members
- Notify Manager of unhappy Guests
- Assist other Team Members as needed
- Manage table turn timing by scouting and cleaning tables
- Rotate seating to ensure fairness and balance
- Manage Guest flow and wait times efficiently
- Deliver silverware as Guests are seated
- Make timely and accurate bill transactions
- Greet and assist Guests while processing transactions
- Reconcile monies from their banks
- Complete accurate To Go order transactions
- Sell merchandise if applicable
- Smile frequently and communicate effectively
- Dress neatly and professionally
- Read and communicate in English
- Respond calmly to dissatisfied Guests and report issues to Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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