Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.59
Work Schedule
Flexible
Benefits
hourly wage
competitive salary
Medical insurance
Dental Insurance
Parental leave
Training and Development
Complimentary accommodation
Employee Meals
401k Retirement Plan
Job Description
Four Seasons is a globally renowned luxury hospitality company powered by a passionate team dedicated to delivering exceptional experiences. Known for its commitment to quality and genuine service, Four Seasons has established itself as a leading brand in the luxury hotel and resort industry worldwide. The company’s people-first philosophy fosters a culture where team members strive to improve continuously, pushing boundaries and treating each other with respect and kindness. Through this commitment, Four Seasons creates memorable experiences for its guests, residents, and partners, rooted in exceptional service and heartfelt hospitality. The company values the importance of a world-class employee experience,... Show More
Job Requirements
- High School education or equivalent experience
- Six to twelve months of restaurant, food and beverage, or equivalent experience
- Must have Food Handlers Permit and Responsible Beverage Service (RBS) Permit
- Knowledge of Napa Valley and surrounding areas highly desirable but not required
- Must be flexible with schedule, able to work weekdays, weekends, holidays, evening and overnight shifts
- Ability to carry and balance a tray
- Ability to accurately process cash and credit card transactions
- Ability to multi-task in a high volume and demanding environment
- Strong computer skills
- Strong problem solving skills
- Requires reading, writing and oral proficiency in English
Job Qualifications
- High School education or equivalent experience
- Six to twelve months of restaurant, food and beverage, or equivalent experience
- Food Handlers Permit and Responsible Beverage Service (RBS) Permit required
- Knowledge of Napa Valley and surrounding areas is highly desirable but not required
- Ability to carry and balance a tray
- Ability to accurately process cash and credit card transactions
- Ability to multi-task in a high volume and demanding environment
- Strong computer skills
- Strong problem solving skills
- Proficiency in reading, writing and speaking English
Job Duties
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet Four Seasons Service standards
- Use software to manage restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team
- Answer telephones and emails according to Four Seasons standards, take guest reservations or provide information regarding the restaurant or hotel services
- Anticipate guest needs, respond to inquiries or problems, recognize regular guests by name and use guest names consistently
- Inspect and maintain daily menus to ensure quality, condition and appearance, develop a working knowledge of all menu items and daily specials
- Comply with Four Seasons’ Category One and Two Work Rules and Standards of Conduct
- Work harmoniously and professionally with co-workers and supervisors
- Complete special projects such as menu changes and signage as instructed
- Ensure proper table set-up and make minor adjustments
- Take guest orders
- Plate and prepare food items
- Perform tasks or projects as assigned by management
- Assist with responsibilities in Food & Beverage during busy times or absences
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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