Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Flexible
Benefits
Cigna medical insurance
Dental Insurance
New parental leave pay
Training and development opportunities
Complimentary accommodation
Complimentary employee meals
401k retirement plans
Job Description
Four Seasons is a globally renowned luxury hospitality company dedicated to providing exceptional guest experiences through its commitment to genuine heart and world-class service. The company prides itself on fostering a company culture that values growth, respect, and connection among its employees. Known for its luxury hotels and resorts worldwide, Four Seasons combines outstanding service with a warm and welcoming atmosphere to create memorable stays for its guests. Their philosophy is grounded in treating every individual with respect and kindness, whether they are guests, residents, partners, or employees. This culture not only elevates guest experiences but also enables employees to... Show More
Job Requirements
- High school education or equivalent experience
- Six to twelve months of restaurant, food and beverage, or equivalent experience is required
- Must have Food Handlers Permit and Responsible Beverage Service (RBS) Permit
- Ability to carry and balance a tray
- Ability to accurately process cash and credit card transactions
- Must be flexible with schedule - able to work weekdays, weekends, holidays, evening and overnight shifts
- Ability to multi-task in a high volume and demanding environment
- Strong computer skills
- Strong problem solving skills and ability to handle difficult situations and guests
- Requires reading, writing and oral proficiency in the English language
- Candidates must possess valid US work authorization
- This position is not eligible for work sponsorship or visa
Job Qualifications
- High school education or equivalent experience
- Six to twelve months of restaurant, food and beverage, or equivalent experience
- Must have Food Handlers Permit and Responsible Beverage Service (RBS) Permit
- Knowledge of Napa Valley and surrounding areas is highly desirable but not required
- Strong computer skills
- Strong problem solving skills and ability to handle difficult situations and guests
- Requires reading, writing and oral proficiency in the English language
Job Duties
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room
- Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet Four Seasons service standards
- Use available software to manage restaurant capacity and guest profiles, communicate these to the Restaurant and Management Team
- Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing complete working knowledge of all menu items and daily specials
- Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct
- Work harmoniously and professionally with co-workers and supervisors
- Complete special projects such as menu changes and signage as instructed
- Ensure proper table set-up and make minor adjustments as needed
- Take guests orders
- Plate and prepare food items
- Perform other tasks or projects as assigned by management
- Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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