Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
401(k) retirement plan
Job Description
Acme Hospitality is a distinguished hospitality company known for owning and operating a collection of highly acclaimed and award-winning food and beverage concepts alongside boutique hotels throughout California. Their establishments are celebrated for delivering exceptional experiences that not only satisfy but inspire guests. Acme Hospitality emphasizes a culture that fosters camaraderie and happiness, rooted firmly in its core values of Delivering Excellence, Embrace Originality, Act with Integrity, and Celebrate Community. With a commitment to creating outstanding hospitality environments, Acme Hospitality brings together the finest dining and lodging experiences, positioning themselves as a leader in the upscale hospitality industry in California.Show More
Job Requirements
- Previous experience as a Food Runner or Server Assistant
- Knowledge of fine dining etiquette and service standards
- Excellent communication skills
- Ability to work in a fast-paced environment
- Physical stamina to carry multiple plates
- Attention to detail
- Customer service mindset
- Flexibility to work shifts including evenings, weekends and holidays
- Professional appearance
- Ability to work well in a team
- Basic food safety and sanitation knowledge
- Willingness to learn
- Ability to stand and walk for extended periods
- Ability to handle guest concerns professionally
- Positive attitude
- RBS or similar alcohol service certification
- Current Food Handler Certification
- Previous experience as a Host or Hostess
- Strong organizational and communication skills
- Familiarity with reservation systems
- Ability to remain calm under pressure
- Problem-solving skills
- Knowledge of local area
- Active Food Handler Certification
Job Qualifications
- Previous experience as a Food Runner or Server Assistant in a fine dining or upscale restaurant is preferred
- Knowledge of fine dining etiquette and service standards
- Excellent communication skills
- Ability to work in a fast-paced environment and remain calm under pressure
- Attention to detail
- Customer service-oriented mindset
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Professional and polished appearance
- Ability to work well in a team and collaborate effectively
- Basic knowledge of food safety and sanitation regulations
- Willingness to learn and take direction from supervisors
- Ability to handle guest concerns professionally
- Positive attitude
- RBS or similar certification for responsible alcohol service
- Current Food Handler Certification
- Previous experience as a Host or Hostess in a fine dining or upscale restaurant is preferred
- Excellent customer service and communication skills
- Strong organizational skills
- Familiarity with reservation management systems and basic computer skills
- Positive attitude and ability to remain calm under pressure
- Excellent problem-solving and decision-making skills
- Ability to work well in a team
- Strong attention to detail
- Familiarity with the local area and knowledge of nearby attractions
- Active Food Handler Certification
Job Duties
- Collaborate with the kitchen staff to understand the timing and sequence of food preparation for each table
- Ensure that all dishes leaving the kitchen are properly plated, garnished, and meet the presentation standards of the establishment
- Communicate effectively with the kitchen and waitstaff to coordinate the delivery of food to the correct tables
- Carry multiple plates and trays of food, ensuring that they are balanced and delivered without spills or accidents
- Present dishes to guests in an attentive and professional manner, ensuring accuracy and order consistency
- Verify that all accompanying items, such as sauces, condiments, and side dishes, are included with each order
- Provide exceptional customer service by promptly addressing any guest requests or concerns related to the food being served
- Maintain a clean and organized work area, including ensuring that the food station is properly stocked with necessary items
- Assist in clearing and resetting tables, removing used dishes, glassware, and utensils in a discreet and efficient manner
- Follow all health and safety regulations, including proper food handling and sanitation practices
- Greet guests upon arrival, warmly welcoming them to the restaurant and creating a positive first impression
- Escort guests to their assigned tables, ensuring they are seated comfortably and providing any assistance they may need
- Manage the waitlist efficiently, maintaining accurate records of reservations and walk-in guests
- Provide accurate wait time estimates to guests and inform them of any delays or special arrangements
- Coordinate with the waitstaff and kitchen to ensure a smooth and timely seating process
- Answer telephone calls and respond to inquiries regarding reservations, menu items, and restaurant services in a friendly and knowledgeable manner
- Assist in taking and confirming reservations, ensuring accurate information is recorded
- Maintain a clean and organized host stand or reception area, including keeping menus, reservation books, and other supplies readily available
- Monitor the dining area to ensure that tables are properly set and organized, and that the ambiance is suitable for guests
- Communicate effectively with the waitstaff and management regarding table availability, special requests, and guest preferences
- Provide guests with menus, wine lists, or other requested information, explaining any specials or chef recommendations
- Manage guest flow and seating arrangements to optimize table turnover and maximize seating capacity
- Assist in coordinating special events or private dining reservations, ensuring all necessary arrangements are made
- Maintain restrooms by cleaning and stocking all necessary supplies regularly
- Handle guest concerns or complaints in a professional and timely manner, escalating issues to management when necessary
- Maintain a positive and professional attitude, contributing to a harmonious and efficient work environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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