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Host - Fine Dining (Part-Time)
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.13
Work Schedule
Weekend Shifts
Benefits
competitive salary
Discretionary bonuses
Company-paid gaming licenses
voluntary benefits
retirement plans
Job Description
Muckleshoot Casino Resort is a premier entertainment destination known for combining the excitement of gaming with top-tier hospitality services. Located in the Pacific Northwest, Muckleshoot Casino Resort operates as both a casino and a full-service resort, featuring a variety of dining options, luxurious guest accommodations, and a vibrant entertainment scene. As an employer, Muckleshoot Casino Resort is committed to cultivating a dynamic work environment where employees can thrive and grow professionally. Recognized for its excellent guest service and dedication to cultural values, the resort strives to provide memorable experiences for guests while fostering respect and integrity among its workforce. They... Show More
Job Requirements
- Ability to obtain a Class III B gaming license
- 1 (one) year of previous experience in a similar role, particularly in fine dining or upscale restaurants, is strongly preferred
- Must have or be able to obtain WA State Health Card/Food Handlers Permit (required)
- Must have or be able to obtain a Class 12 Alcohol Permit (required)
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays as needed
Job Qualifications
- Ability to obtain a Class III B gaming license
- 1 (one) year of previous experience in a similar role, particularly in fine dining or upscale restaurants, is strongly preferred
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays as needed
- Must have or be able to obtain WA State Health Card/Food Handlers Permit (required)
- Must have or be able to obtain a Class 12 Alcohol Permit (required)
- Knowledge of health and safety standards and safety regulations as required
- Ability to speak at length with guests about the food and beverage selections, aiding their decision-making process
- Knowledge of reservation management systems and basic computer skills
- Ability to handle high-stress situations with composure
- Ability to accurately receive and enter food and beverage orders through the given POS system
- Must possess knowledge of fine-dining coursing with appropriate and timely steps of service
- Ability to demonstrate excellent guest service skills
- Ability to follow specific instructions
- Read, write, and speak English fluently
Job Duties
- Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism
- Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort
- Provide an exceptional first impression by demonstrating professionalism and a friendly demeanor
- Efficiently handle incoming reservations, confirm them, and allocate appropriate tables to ensure a smooth seating process
- Escort guests to their tables and present menus
- Ensure tables are properly set up with clean tableware and appropriate settings
- Communicate with the waitstaff to ensure a balanced and organized seating plan
- Ensure that the restaurant's occupancy is optimized
- Maintain a waitlist and accurately estimate wait times for guests
- Keep guests informed about their table availability
- Maintain accurate reservation records and seating charts
- Ensure that the restaurant's reservation system is up to date
- Keep the restaurant's entryway and lobby area clean and well-organized
- Ensure the comfort and convenience of waiting guests
- Promote special offers, wine selections, and other promotions to guests during the seating process
- Provide information about the menu, daily specials, and answer any questions guests may have
- Assist guests with special requests or accommodation, such as dietary restrictions
- Handle guest complaints or issues professionally and resolve them to the best of your ability
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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