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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Employee assistance program
Job Description
AC Hotel Bentonville is a modern hotel situated in the vibrant heart of Northwest Arkansas. Drawing inspiration from European hospitality tradition, the hotel offers a blend of contemporary design and stylish accommodations that appeal to travelers seeking a refined experience. The property emphasizes a culture-driven environment where attention to detail and thoughtful service are at the forefront of the guest experience. Visitors can enjoy sleek, well-appointed rooms, a dynamic social scene, and exceptional food and beverage offerings that highlight the hotel’s commitment to quality. The atmosphere at AC Hotel Bentonville is both welcoming and sophisticated, designed to provide a superior... Show More
Job Requirements
- High school diploma or GED preferred
- at least 1 year of restaurant or customer service experience
- must be at least eighteen years old
- ability to communicate effectively
- must successfully complete restaurant training course
- ability to work all shifts, weekends and holidays
- ability to stand and walk for eight-hour shifts
- able to lift up to 40 pounds
- closed toe, non-canvas, non-skid soled shoes required
Job Qualifications
- High school diploma or GED preferred
- at least 1 year of restaurant or customer service experience
- ability to communicate effectively with guests and co-workers
- knowledge of basic sanitation
- understanding of restaurant menu and ingredients
- proficiency in computer operations
- ability to multitask successfully
- excellent interpersonal skills
- ability to maintain punctuality and attendance
- must be at least eighteen years old
- willingness to work all shifts, weekends, and holidays
Job Duties
- Monitor guests entering and exiting the dining area
- greet guests graciously upon arrival
- maintain an accurate, fair, and up-to-date waitlist and seating chart
- inform guests when their table is ready
- escort guests to their seats and provide menus
- take reservations utilizing Open Table
- review the daily reservation book
- seat guests without reservations
- understand the menu and unavailable items
- know frequent guests and their preferences
- direct seating rotation to ensure smooth workflow
- balance customer flow among service stations
- oversee dining room functioning during meal service
- relay information to service personnel
- request guest feedback
- ensure congenial dining atmosphere
- answer dining room telephone and take messages
- handle guest service issues promptly
- complete table checks and operate cash register
- reconcile cash till at start and close of shift
- maintain cleanliness of workstation and surrounding areas
- ensure host stand is always manned
- communicate guest preferences to service team
- notify management of seating delays
- assist with duties of servers and bus persons
- wear required uniform and maintain grooming standards
- conduct oneself professionally
- maintain communication and teamwork
- adhere to company policies and quality standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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