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Four Winds Casinos

Host-ess - Players Lounge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.25 - $14.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

This job opportunity is offered by a reputable casino establishment committed to delivering exceptional guest experiences and maintaining high standards of service across all its operations. The casino combines the excitement of gaming with fine dining, creating an energetic and welcoming atmosphere for guests. Known for its vibrant environment and fun-filled ambiance, the casino prides itself on providing top-tier hospitality and guest service, ensuring visitors enjoy every moment from the time they arrive until their departure.

The role in question is pivotal in ensuring that guests have a delightful dining experience within the casino’s food and beverage outlet... Show More

Job Requirements

  • High school diploma or GED preferred
  • must have a Level 4 Gaming License
  • ability to read and comprehend simple instructions
  • ability to write simple correspondence
  • ability to perform basic math skills
  • ability to stand and walk for extended periods
  • ability to lift or move up to 25 pounds frequently
  • must be able to handle a smoky work environment
  • must be able to interact cordially with guests and coworkers

Job Qualifications

  • High school diploma or GED preferred
  • possession of a Level 4 Gaming License required
  • ability to read and comprehend simple instructions, short correspondence, and memos
  • ability to write simple correspondence
  • ability to perform basic math skills including addition, subtraction, division, and multiplication
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • good communication skills
  • strong customer service orientation

Job Duties

  • Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table
  • advises guests of waiting time during reservation periods
  • responsible for assisting and facilitating the restaurant seating and reservation system
  • takes guest beverage order and informs guests of various food outlet offerings available in the buffet
  • seats guest and presents menus in an ala carte environment
  • receives payment from casino guests in a prompt and courteous manner
  • adheres to established cash control policies and procedures
  • answers any guest questions and refers them to appropriate management personnel if necessary
  • helps maintain podium by stocking supplies and cleaning as needed
  • answers telephones and guest questions
  • assists with special requests when applicable
  • answers questions concerning food offerings, hours of operation, and pricing

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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