Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.89 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company known for its commitment to excellence and passion for delivering extraordinary dining experiences. As a company dedicated to hospitality, XRG strives not only to serve meals but to create unforgettable moments for guests, driven by a team of passionate and dedicated individuals. Recognized as a Certified Top Workplace for five consecutive years, XRG offers an impressive workplace culture that emphasizes growth, well-being, and a sense of community within its team members, often referred to as the #XRGFam. With multiple restaurants under its umbrella, XRG maintains high standards and a unique culture... Show More
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 18 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of one year related experience
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 18 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of one year related experience
- Familiarity with Opentable
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Greet guests immediately upon arrival
- Inform the guests that their table is ready and invite them to the table
- Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
- Pull out their chairs and tables to make it easier for the guests to sit down
- Answer calls promptly and politely
- Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
- Keep host stand well organized and stocked
- Move furniture as directed by management including tables, chairs, bar stools, banquettes, bar tables, boxes, equipment
- Tour the restaurant in intervals to identify any empty tables
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Complete opening/running/closing side work duties as assigned
- Assist teammates with opening/running/closing side work duties upon request
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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