Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company dedicated to creating exceptional dining experiences that go beyond serving meals. With a foundation built on passion, dedication, and a relentless pursuit of excellence, XRG has established itself as a leader in the restaurant industry, known for its unique culture and commitment to quality service. At XRG, the team members are the driving force behind every successful experience, and the company values each individual’s contribution to its continued growth and success. As a certified Top Workplace for five consecutive years, XRG offers a supportive and dynamic environment where employees are encouraged... Show More
Job Requirements
- High school diploma preferred
- Minimum of one (1) years related experience
- Proof of eligibility to work in the United States
- Valid driver’s license
- 18+ years of age
- Possession of or the ability to possess all state required work cards
- Familiarity with Opentable
- Ability to communicate effectively in English, both verbally and in writing
- Knowledge of guest relations
- Understanding of sanitation and safety protocols
- Knowledge of safe alcohol service
- Experience in full-service restaurant operations
- Ability to perform physical tasks including lifting up to 50 pounds
- Capacity to work flexible shifts including days, nights, weekends and holidays
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 18+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of one (1) years related experience
- Familiarity with Opentable
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full-service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Greet guests immediately upon arrival
- Inform the guests that their table is ready and invite them to the table
- Carry guests’ drinks to their seats or tables from the bar area and transfer their tab to the table if needed
- Pull out their chairs and tables to make it easier for the guests to sit down
- Answer calls promptly and politely
- Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
- Keep host stand well organized and stocked
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
- Tour the restaurant in intervals to identify any empty tables
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Complete opening/running/closing side work duties as assigned
- Assist teammates with opening/running/closing side work duties upon request
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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