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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Summer House on the Lake is an inviting dining establishment situated in the picturesque setting of Lake Buena Vista, Florida. The restaurant is part of the larger Summer House brand known for its California-inspired culinary offerings and emphasis on simple, seasonal ingredients sourced locally. The venue boasts a full-service dining experience that includes three outdoor patios, one overlooking the serene Lake Buena Vista, creating a bright and airy ambiance that encourages guests to relax and enjoy their meals regardless of the weather. The in-house bakery, known as The Cookie Bar, features the brand’s renowned cookies and baked goods, adding a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively in English, both written and spoken
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand, walk, and move safely throughout the restaurant for an entire shift
- Ability to lift and move up to 50 pounds safely
- Willingness to adhere to all company policies and procedures
- Must successfully complete alcohol awareness training
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with telephone and reservation systems
- Patience and tact when handling guest concerns
- Ability to follow safety and sanitation guidelines
- Friendly and approachable demeanor
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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