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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Summer House on the Lake is a distinguished full-service restaurant located in the vibrant Disney Springs area, known for its breathtaking views of Lake Buena Vista and a lively, welcoming atmosphere. The restaurant embraces a California-inspired culinary concept that highlights fresh, seasonal ingredients sourced locally from the Florida market. Offering lunch and dinner daily, with weekend brunch services on Saturdays and Sundays, Summer House on the Lake carefully crafts a menu that combines wholesome flavors with the relaxed sophistication of California cuisine. The establishment features three outdoor patios, including an inviting area overlooking the lake, an in-house bakery counter called... Show More
Job Requirements
- Ability to communicate in English to perform and follow job requirements in written and spoken direction
- Ability to stand and walk for entire shifts
- Ability to move and lift up to 50 pounds occasionally
- Willingness to work flexible hours including weekends
- Ability to multitask calmly and effectively
- Must comply with safety and sanitation guidelines
- Successful completion of alcohol awareness training
- Must follow all employment rules and policies
- Ability to work in confined, crowded spaces with variable noise and temperature levels
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service role is advantageous
- Strong communication skills in English, both written and verbal
- Ability to handle multiple tasks efficiently and calmly
- Familiarity with restaurant reservation and telephone systems is a plus
- Demonstrated ability to work effectively in a team environment
- Basic knowledge of safety and sanitation standards
- Ability to follow directions and comply with company policies
- Customer-oriented mindset with a friendly and approachable demeanor
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and or lift up to 25 pounds, and occasionally move and or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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