Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Dining Discounts
Employee Referral Program
Credit union benefits
partner perks
sick time in eligible states
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a renowned leader in the hospitality industry, recognized for its commitment to delivering extraordinary dining experiences. As a dynamic restaurant group, XRG operates several unique concepts that emphasize quality, service, and memorable guest interactions. With a highly passionate team at its core, XRG has established itself as a workplace that values dedication, teamwork, and innovation in hospitality. XRG prides itself on creating a culture where every team member is integral to delivering not just meals, but unforgettable experiences that keep guests returning. The group has been certified as a Top Workplace for five consecutive years,... Show More
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 18 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of one year related experience
- Familiarity with Opentable
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full-service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 18 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of one year related experience
- Familiarity with Opentable
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full-service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Greet guests immediately upon arrival
- Inform the guests that their table is ready and invite them to the table
- Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
- Pull out their chairs and tables to make it easier for the guests to sit down
- Answer calls promptly and politely
- Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
- Keep host stand well organized and stocked
- Move furniture as directed by management including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment
- Tour the restaurant in intervals to identify any empty tables
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Complete opening/running/closing side work duties as assigned
- Assist teammates with opening/running/closing side work duties upon request
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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