Host Cashier PT (Blue Oak)

Clovis, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $15.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Life insurance

Dental Insurance

Employee assistance program

Job Description

The hiring establishment is a casino restaurant known for delivering an exceptional dining experience combined with the vibrant energy of casino entertainment. This company blends top-notch food and beverage services with an engaging, luxurious environment designed to provide guests with memorable moments every time they visit. As a leading venue in the hospitality and entertainment industry, this casino restaurant thrives on excellence, customer satisfaction, and maintaining a welcoming ambiance for all patrons. Transactions and customer interactions are handled with professionalism and precision, ensuring guests feel valued from arrival to departure. The work environment is dynamic, sometimes challenging, and always focused... Show More

Job Requirements

High school diploma or GED unless waived by human resources management
six months of cash handling and guest service experience required
must be able to pass a pre-employment drug and alcohol screen
background investigation required
obtain and maintain gaming license
able to work nights weekends and holidays
ability to lift or move up to 50 pounds
ability to stand walk and sit for extended periods
ability to communicate effectively
ability to maintain professional appearance and demeanor

Job Qualifications

High school diploma or GED preferred
six months of cash handling and guest service experience
ServSafe certification preferred
food and beverage work experience preferred
excellent interpersonal communication skills
ability to provide excellent guest service
knowledge or ability to learn restaurant operations and food service principles
knowledge of basic math and arithmetic
knowledge or ability to learn cash handling
knowledge of customer service techniques
ability to operate a cash register
ability to communicate effectively both verbally and in writing
ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds
ability to establish and maintain professional relationships with co-workers
ability to work independently and meet strict timelines
ability to interpret a variety of instructions furnished in written and oral form
ability to have a great attitude and willingness to learn

Job Duties

Provide prompt courteous guest service at all times following the casino's guest service standards including proper greeting and farewell
answer phones and respond to guest requests
meet arriving customers as they enter restaurant with a cordial greeting
escort customers to assigned tables issue menus and solicit rapport in order to accommodate special needs or requests
maintain a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers or respond to any customer requests
assess the efficiency of the operation and report to management
solicit feedback from departing customers on products and services in order to improve the operation efficiencies increase customer base and maximize revenues
take written notes on customer comments and report to management
collect payment operate a cash register and give accurate change to customers as needed
balance and reconcile computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the accounting department
attend and participate in regularly scheduled staff meetings
answer questions from customers regarding casino and or restaurant policies and procedures and special events in the casino or local area attractions
respond to and resolve customer issues and disputes contact supervisor as needed
maintain a clean and attractive restaurant by assisting with vacuuming sweeping general cleaning and side work duties
check the proper set-up of tables and seating prior to opening
report any maintenance or housekeeping discrepancies to management in a prompt manner
exhibit a professional appearance and maintain a friendly cheerful and courteous demeanor at all times
follow guidelines regarding safety and customer service according to established policies and procedures
contribute to a team effort and accomplish related results as required
record all transactions in point of sale POS system responsible for correctly handling cash credit and comp procedures as well as properly completing paperwork
assist all guests and servers on the floor with food and beverage orders in a timely manner
assist with beverage service as necessary
keep work area clean and stocked at all times prepare area for next shift prior to leaving
clean tables as needed clean menus and refill or replace as necessary
maintain up to date knowledge of all menu items offered as well as full utilization ability of all POS equipment
process to-go orders as necessary and assist with daily catering deliveries
assist servers utility porters and bussers or with catering events to maximize guest service
perform other duties as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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