Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Saranello's is a renowned Italian restaurant inspired by the rich culinary traditions and culture of Italy. Founded by Chef-Partner Mychael Bonner, who brings his passion for Italian cuisine and extensive travel experiences to the table, Saranello's offers a delightful dining experience that features hand-crafted pizzas, fresh pasta, prime steaks, and fresh fish with the finest ingredients. The establishment is known for its rustic trattoria ambiance, characterized by exposed brick walls and intimate lighting, creating a warm and inviting atmosphere for guests. The restaurant also boasts six private and semi-private banquet rooms, offering a perfect setting for gatherings and events, supported... Show More
Job Requirements
- Ability to communicate effectively in English
- Ability to stand and walk for entire shifts
- Ability to lift and move items up to 50 pounds
- Willingness to work varied shifts including weekends
- Comfort working in a busy, fast-paced environment
- Strong interpersonal skills and courteous demeanor
- Ability to multitask and stay calm under pressure
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a guest service or restaurant environment is an advantage
- Excellent communication and interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Basic computer skills and familiarity with reservation and payment systems
- Customer service orientation with a friendly and approachable demeanor
- Strong attention to detail and accuracy
- Ability to work flexible hours including weekends
- Ability to handle cash and process payments accurately
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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