
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
SUSHI-SAN is a renowned restaurant located in the vibrant River North neighborhood, celebrated for its elevated and exceptional Japanese cuisine. The establishment offers a unique dining experience that combines culinary excellence with a relaxed atmosphere, all enhanced by the rhythmic beats of Golden Age Hip Hop music. As a proud member of the Lettuce Entertain You Enterprises family, SUSHI-SAN is part of a network of over 100 nationally recognized restaurants known for great food, outstanding service, and strong employee satisfaction. The company is deeply committed to fostering creativity, passion, and dedication among its staff, making it an excellent workplace for... Show More
Job Requirements
- ability to communicate effectively in English
- ability to multitask calmly and effectively under pressure
- physical ability to lift up to 50 pounds occasionally
- ability to stand and walk for entire shifts
- availability to work various shifts including weekends
- willingness to follow safety and sanitation guidelines
- ability to operate restaurant tools and equipment
- excellent interpersonal and communication skills
- team-oriented mindset
Job Qualifications
- previous experience in a fast-paced restaurant environment preferred
- excellent customer service skills
- strong multitasking and organizational abilities
- knowledge of restaurant safety and sanitation standards
- ability to handle cash and process payments accurately
- familiarity with reservation and communication systems is a plus
- demonstrated ability to work well under pressure
- commitment to maintaining a positive guest experience
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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