Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
RPM Italian is a distinguished restaurant founded by the renowned Bill and Giuliana Rancic in partnership with RJ, Jerrod, and Molly Melman. Located in an urban setting, RPM Italian captures the essence of modern Italian cuisine with a sophisticated yet approachable menu. The restaurant emphasizes quality and craftsmanship, offering classic Italian dishes like freshly made pastas, including the signature Mama DePandi's Bucatini Pomodoro, alongside wood-grilled specialties such as the whole Branzino. RPM Italian not only delivers exceptional food but also creates an elegant dining experience that balances comfort with refinement.
As part of the Lettuce Entertain You Enterprises... Show More
As part of the Lettuce Entertain You Enterprises... Show More
Job Requirements
- Ability to stand and walk for entire shifts
- Ability to lift and move items up to 50 pounds
- Effective communication skills in English
- Availability to work flexible hours including weekends
- Multitasking ability in a high-volume setting
- Ability to work in confined and noisy environments
- Compliance with safety and sanitation standards
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is an asset
- Strong communication skills
- Ability to work in a fast-paced environment
- Customer-oriented attitude
- Basic proficiency with phone systems and point of sale systems
- Ability to multitask effectively
- Willingness to learn and adapt
- Team player mindset
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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