Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a vibrant and bustling restaurant located in the heart of Chicago's River North, Fulton Market, and Streeterville neighborhoods. Known as a lively neighborhood noodle den and bar, it draws inspiration from traditional ramen shops in Japan, offering a unique and authentic dining experience. The restaurant features a half-dozen different bowls of ramen, complemented by blast-chilled beer and rare expressions of Japanese whisky. Open for lunch, dinner, and late-night service, Ramen-san’s menu extends beyond ramen to include Asian-inspired favorites such as traditional okonomiyaki on weekends and Late Night Fried Rice served daily after 10 PM.
Ramen-san opera... Show More
Ramen-san opera... Show More
Job Requirements
- ability to communicate in English
- availability to work varied hours, including weekends
- ability to safely move and lift up to 50 pounds
- ability to stand and walk for extended periods
- ability to work in crowded and variable conditions
- ability to multitask under pressure
- use and operate necessary tools and equipment
Job Qualifications
- experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to handle guest challenges with patience and courtesy
- knowledge of safety and sanitation standards
- ability to accurately manage orders and payments
- alcohol awareness training completion
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones, and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location

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