Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a vibrant and dynamic restaurant located in some of Chicago's most bustling neighborhoods, including River North, Fulton Market, and Streeterville. This establishment captures the spirit of traditional Japanese ramen shops and offers a diverse menu that features a variety of ramen bowls, blast-chilled beers, and rare Japanese whiskies, making it a popular destination for both locals and visitors seeking an authentic yet contemporary dining experience. The restaurant operates during lunch, dinner, and late-night hours, with special offerings such as traditional okonomiyaki on weekends and late-night fried rice every day after 10 PM, embodying a lively and inviting atmosphere... Show More
Job Requirements
- ability to stand and walk for an entire shift
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to work varied hours, days and shifts including weekends
- ability to work in a confined, crowded space of variable noise and temperature levels
- ability to communicate effectively in English
- ability to follow safety and sanitation standards
- willingness to complete alcohol awareness training
- ability to safely operate restaurant tools and equipment
- ability to maintain a professional and courteous demeanor under pressure
Job Qualifications
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- knowledge of food allergy procedures and special order restrictions
- strong customer service skills with a focus on guest satisfaction
- ability to work a variety of shifts including weekends
- team player mentality
- ability to follow restaurant policies and procedures
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones, and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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