Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Flexible
Benefits
Paid Time Off
employee discount
Tips
Free Meals
growth opportunities
Job Description
Alliance Hospitality Group is a distinguished company dedicated to building meaningful relationships within the community by serving with passion in a hospitable environment. Their core mission focuses on providing honest, consistent, and fresh food while fostering an atmosphere of warmth and professionalism. As a growing restaurant hospitality group, Alliance Hospitality Group prides itself on a team-driven culture grounded in quality, consistency, and integrity. They emphasize a positive and professional work environment, always striving for excellence and valuing each team member as a vital part of their success. This approach extends beyond just the internal team to include guests, vendors, and... Show More
Job Requirements
- high school diploma or equivalent
- at least 1 year of relevant experience in customer service or hospitality
- proficiency with OpenTable
- strong communication and interpersonal skills
- detail oriented
- ability to work on feet for entire shift
- ability to handle multiple tasks effectively
- punctuality and reliability
- able to lift and move up to 10 pounds occasionally
Job Qualifications
- minimum of 1 year experience in a service-oriented or administrative position in a customer-facing environment
- experience with OpenTable reservation system
- high school graduate or equivalent vocational training certificate
- strong communication skills
- detail oriented
- ability to remain calm and use good judgment to resolve problems
- punctual and reliable with regular attendance
- able to manage multiple tasks and meet deadlines
Job Duties
- oversee communication between restaurant managers and guests
- manage OpenTable reservations, waitlists, and inquiries
- provide polished phone support and hospitality to guests
- assist the service team to ensure timely guest needs fulfillment
- handle lost items, credit card issues, guest messages, complaints, and large party requests
- make reservation confirmation calls and note guest requests
- maintain professional appearance and behavior at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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