Host

Grand Rapids, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $11.50 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid training

Career development opportunities

Job Description

Uncommon Hospitality is a renowned restaurant group recognized for its commitment to exceptional guest experiences, unique dining environments, and fostering a collaborative work culture. Focused on delivering not just meals but memorable moments, Uncommon Hospitality continually strives to innovate and refine its hospitality standards. This organization thrives on providing front-line teams with comprehensive training and growth opportunities to cultivate future leaders in the restaurant industry. Their venues emphasize a welcoming atmosphere, quality service, and operational efficiency, setting a high bar for excellence in dining services.

The Morning Belle Host role at Uncommon Hospitality is a pivotal entry-level position desi... Show More

Job Requirements

High school diploma or equivalent experience desirable
customer service experience in restaurant or retail work environment preferred
availability to work flexible hours including weekends and holidays
ability to stand for extended periods
strong communication skills
basic math skills
ability to follow instructions and complete training
reliable and punctual

Job Qualifications

High school diploma or GED preferred (attained or in progress)
host/greeter or customer service experience in a restaurant or retail work environment preferred
strong communication and interpersonal skills
ability to work in a fast-paced environment
customer service orientation
ability to multitask and handle varying duties
positive attitude and team player

Job Duties

Delivers food and non-alcoholic beverages to guests
clears and cleans tables and table areas between guests to minimize turn-times and ensure a clean dining experience for every guest
partners with host to ensure awareness of table readiness for quick turn-times
ensures restrooms are clean at all times
fills ice bins as needed
assists dishwashers during downtime and as needed
completes all required training for the role
other duties as assigned
greet guests positively as a representation of their first interaction with the restaurant
determine seating capacity guests require for their party size and accommodate any special arrangements
provide guests with a wait time determined by the number of tables that will soon become available
properly seat guests by rotating between various sections to ensure servers can provide fast and friendly customer service to each guest
organize food menus, LTO menus, kid’s menus, and other promotional material and ensure they are properly distributed to each guest
taking reservations over the phone and making sure all arrangements are documented with the guests’ name, phone number, number of people expected, and time of arrival
continually conduct secondary work during times where the restaurant is not as busy such as sweeping entrance area, washing windows, wiping down children’s booster seats, and assisting servers

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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