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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching
Job Description
Cracker Barrel Old Country Store, founded in 1969, is a unique restaurant and retail chain known for its country-themed atmosphere, delicious comfort food, and warm, hospitable environment. With a strong emphasis on family, tradition, and community, Cracker Barrel has grown into a beloved destination across the United States, employing over 70,000 team members nationwide. The company's mission revolves around creating memorable experiences by blending hearty food, friendly service, and a welcoming ambiance that encourages gatherings and the sharing of good times. Within the restaurant industry, Cracker Barrel distinguishes itself by not just serving meals, but providing a heartfelt experience where... Show More
Job Requirements
- Ability to work flexible hours including weekends and holidays
- Must be at least 18 years old
- Capacity to stand for extended periods
- Must pass a background check
- Strong verbal communication skills
- Reliable and punctual
- Ability to follow instructions and restaurant policies
Job Qualifications
- High school diploma or equivalent preferred
- Excellent interpersonal and communication skills
- Ability to multitask and remain calm under pressure
- Friendly and approachable personality
- Strong teamwork and collaboration abilities
- Basic computer skills to manage waitlists
- Previous customer service experience is a plus but not required
Job Duties
- Greet guests warmly as they enter the restaurant
- Manage the waitlist and seating arrangements efficiently
- Communicate wait times and updates to guests with a positive attitude
- Ensure dining tables are clean and ready for incoming guests
- Maintain smooth flow of the dining room operations
- Collaborate with restaurant staff to enhance guest satisfaction
- Assist guests with inquiries and provide excellent customer service
Job Qualifications
Experience
No experience required
Job Location
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