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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $14.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee stock purchase plan
Employee Discounts
Paid Time Off

Job Description

Cracker Barrel Old Country Store is a beloved American restaurant and retail chain that has been delighting guests since its founding in 1969. Known for its warm, welcoming atmosphere and homestyle Southern cooking, Cracker Barrel combines hearty meals with a nostalgic retail experience that features unique gifts and country-style décor. With more than 70,000 team members across the United States, Cracker Barrel has established itself as a place where guests not only enjoy delicious food but also feel a genuine sense of community and belonging. The company emphasizes tradition, hospitality, and quality service, making every meal and visit memorable for... Show More

Job Requirements

  • Ability to greet guests with a friendly and approachable demeanor
  • capacity to handle busy and fast-paced environments
  • flexibility to work various shifts including weekends and holidays
  • willingness to participate in training programs
  • physical ability to stand and walk for extended periods
  • eligibility to work in the United States
  • commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • customer service experience is a plus but not required
  • strong interpersonal and communication skills
  • ability to remain calm and professional under pressure
  • teamwork-oriented with a positive attitude
  • basic math skills for managing waitlists
  • willingness to learn and undergo training

Job Duties

  • Greet guests warmly and make them feel welcome
  • manage the waitlist efficiently and communicate wait times to guests
  • prepare and reset tables promptly to maintain dining flow
  • stay calm and composed during busy periods
  • work collaboratively with team members to ensure excellent guest service
  • maintain knowledge of restaurant layout and seating capacity
  • assist with other tasks as needed to support restaurant operations

Job Qualifications

Experience

No experience required


Job Location

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