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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Job Description
The hiring establishment is a vibrant and welcoming restaurant committed to providing exceptional dining experiences to its guests. Known for its warm ambiance and attentive service, this restaurant prides itself on creating a friendly and comfortable environment where customers feel valued from the moment they walk in. The restaurant operates in a fast-paced, high-volume setting, reflecting a dynamic hospitality atmosphere where team collaboration and excellent customer service are paramount. This renowned establishment is focused on maintaining high standards of cleanliness, hospitality, and efficiency while ensuring that every guest receives personalized attention and enjoys their visit to the fullest.
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Job Requirements
- High school diploma or equivalent (preferred)
- Prior experience in a restaurant or hospitality setting is preferred
- Ability to manage fast-paced, high-volume shifts while providing excellent guest service
- Strong attention to detail and cleanliness
- Strong customer service skills with a friendly and professional demeanor
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Successful completion of hourly position validations, including company-required training (safety, systems, menu)
Job Qualifications
- High school diploma or equivalent (preferred)
- Prior experience in a restaurant or hospitality setting
- Strong customer service skills
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Ability to manage fast-paced, high-volume shifts
- Strong attention to detail and cleanliness
Job Duties
- Welcome guests to the restaurant
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce server's name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g., children, elderly)
- Answer incoming calls and address customers' queries
- Assist wait staff as needed
- Assist servers in clearing used glassware, plates, and utensils off tables
- Enhance guests' takeout experience by offering personalized service and food and drink suggestions
- Taking accurate orders from guests and assembling prepared food and drink orders
- Explain menu items and offer suggestions to guests
- Assemble and walk orders to guests for pickup inside and curbside pickup in a timely manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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