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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Day Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Referral program
Vision Insurance
Job Description
Hotel Covington is a renowned establishment that combines the charm of upscale hospitality with the vibrant atmosphere of a coffee shop and restaurant. Located in a bustling area, the hotel offers guests a memorable experience enriched by its dedicated team and premium services. Coppin's and First District Café, both integral parts of Hotel Covington, are distinguished dining venues within the hotel that emphasize quality, community, and exceptional customer service. These venues cater to both hotel guests and local patrons, providing specialty coffee, tea, and upscale casual dining in a welcoming environment. They pride themselves on maintaining high standards of service... Show More
Job Requirements
- High school diploma or equivalent
- Must be punctual and reliable
- Ability to work independently with little supervision
- Availability to work varying schedules including weekdays
- Strong interpersonal and communication skills
- Ability to maintain cleanliness and organization
- Must be friendly and dedicated to customer service
- Willingness to undergo training and attend meetings
- Ability to handle busy shifts and multitasking
- Able to follow health and safety protocols
- Commitment to teamwork and positive work environment
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Friendly and outgoing personality
- Ability to multitask and work in fast-paced environments
- Detail-oriented and self-disciplined
- Experience in customer service preferred
- Willingness to learn and accept cross training
- Knowledge of health and safety guidelines
- Professional demeanor
- Basic understanding of coffee preparation (training provided)
Job Duties
- Make and serve specialty coffee and tea beverages
- Speak and interact with guests
- Follow health and safety guidelines
- Be punctual and able to observe regular and constant attendance
- Contribute to a positive team environment
- Work busy shifts and multitask effectively
- Provide outstanding customer service and name recognition
- Greet guests warmly
- Set up the host stand and review reservations
- Open the restaurant on time
- Inspect dining rooms and table settings
- Examine menus and lists for condition
- Know menu ingredients and daily availability
- Assign seating with service standards
- Maintain station charts and cover counts
- Answer telephones and handle reservations
- Serve and clear food and beverages unobtrusively
- Cross train as directed
- Attend meetings and trainings
- Promote teamwork and a positive work environment
- Recommend service and product improvements
- Keep work area clean and tidy
- Follow payroll and uniform policies
- Report accidents properly
- Comply with departmental policies and standards
- Assist in other departments as assigned
- Work varying schedules to meet business needs
Job Qualifications
Experience
No experience required
Job Location
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