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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation
competitive benefits
Free tele-medicine
Referral Bonus
Perks at work
long-term career growth
Job Description
Metro Diner is a well-established and beloved restaurant chain known for its warm, welcoming service, familiar faces, and award-winning food that epitomizes the meaning of "simply delicious." The diner has built a solid reputation for delivering 100% guest satisfaction, which remains its main priority every single day. The culture at Metro Diner is not just a set of values they talk about but one they live and breathe, creating an atmosphere where every employee and guest feels part of a family. With a commitment to quality food and exceptional hospitality, Metro Diner provides a classic American dining experience that combines... Show More
Job Requirements
- A genuine smile
- Commitment to presenting a positive image through warm greetings and sincere thanks
- Ability to seat guests quickly
- Understanding of waitlist recording
- Answer the phone by the second ring
- Maintain tidy and attractive front of house
- Ability to communicate calmly and professionally
Job Qualifications
- Experience as a host in a fast-paced work environment
- Ability to provide accurate wait times to guests
- Strong people skills to handle guest questions and complaints
- Familiarity with sound systems and headsets
- Excellent organizational skills
- Calm and professional communication abilities
- Motivation to work collaboratively with team members
Job Duties
- Greet guests warmly and sincerely
- Manage seating arrangements efficiently
- Maintain accurate waitlists and provide wait times
- Answer telephone promptly by the second ring
- Keep the front of the diner tidy and attractive
- Communicate professionally with guests, team members, and vendors
- Collaborate with servers, expo, and bussers to ensure smooth operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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