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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Benefits packages
Career advancement opportunities
Supportive team environment
Employee recognition and pride
Training and Development
Dynamic workplace culture
Job Description
Margaritaville and Landshark is a vibrant and welcoming establishment known for creating an exceptional hospitality experience where people from all backgrounds come together to enjoy paradise. As a distinguished name in the food and beverage and entertainment industry, Margaritaville and Landshark offer their guests a unique blend of fun, relaxation, and escapism in a lively atmosphere that transports them away from everyday stresses and into a world of enjoyment and memorable moments. Recognized as one of the top employers in the industry, Margaritaville and Landshark pride themselves on competitive wages, comprehensive benefits packages, and excellent opportunities for career advancement within... Show More
Job Requirements
- One year in a guest service position preferred
- previous experience in a food and beverage environment helpful
- or equivalent combination of education and experience
Job Qualifications
- One year in a guest service position preferred
- previous experience in a food and beverage environment helpful
- or equivalent combination of education and experience
Job Duties
- Handles initial and final contact with all guests
- greets guests in a positive, professional, and welcoming manner and thanks them as they leave
- provides information and conversation while guests are waiting and being seated
- accommodates guests with special requests
- maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment
- quotes accurate wait times, distributes paging devices if applicable, and maintains time efficient list
- directs guests to proper holding/waiting area
- coordinates orderly movement of guests within the food service area with utilization of a table management system
- knows table numbers, seating floor plans, and server/busser assignments
- communicates effectively with all guests, co-workers and management
- maintains organization of host stand and keeps supplies stocked
- answers telephone calls and related questions
- maintains cleanliness around front facade of the building and guest restrooms
- keeps venue clean and free of litter at all times
- monitors and stocks restroom supplies
- maintains high-level of knowledge regarding the company's products and happenings, and communicates properly to guests
- establishes rapport with all guests through name recognition
- performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency
- adheres to responsible alcohol service established by company policy
- understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
- adheres to all company policies and procedures as established in the Staff Member Handbook
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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