Host

Chestnut Hill, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $20.00 - $23.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Paid holidays

Uniform allowance

Job Description

The Country Club is a prestigious private club that has long been recognized for its exceptional standards in hospitality and dining experiences. Established with a commitment to serving its members and guests with the utmost professionalism and warmth, The Country Club upholds a rich tradition of excellence in all facets of its operations. As an upscale dining establishment, it offers a refined and inviting atmosphere where members can enjoy a variety of culinary delights complemented by attentive service. The club prides itself on creating a unique and memorable experience that reflects the highest industry standards and the dedicated efforts of... Show More

Job Requirements

1-2 years of prior restaurant or food and beverage experience
exposure to a private club environment is preferable
intermediate food and beverage knowledge
ability to work well in a team environment
ability to work in a fast-paced, changing environment and perform the essential functions of the job
basic reading and writing skills
ability to speak English conversationally
availability to work nights, weekends, holidays as scheduled
TIPs certified
formal professional attire
must be able bend and reach for items off shelf
carry trays
able to lift up to 40 lbs
must be able to stand for 8 to 10 hours
use touch screen for POS system

Job Qualifications

1-2 years of prior restaurant or food and beverage experience
exposure to a private club environment is preferable
intermediate food and beverage knowledge
ability to work well in a team environment
ability to work in a fast-paced, changing environment and perform the essential functions of the job
basic reading and writing skills
ability to speak English conversationally
availability to work nights, weekends, holidays as scheduled
TIPs certified

Job Duties

Arrive 20-30 minutes before service to prepare the host areas
turn on podium lights, ensure menus, pencils, chits and reservation sheets are ready and organized
review daily write-ups, function sheets and special requests
check emails for reservation changes, member notes and updates from management
walk through dining spaces and ensure tables are set correctly
manage online reservations and the reservation book
place table blocks as directed by managers and communicate availability to the front desk
maintain accurate wait times and inform members accurately
coordinate table assignments with Manager and service staff
work alongside the Dining Services Manager regarding large parties, special requests and any adjustments throughout service
warmly greet members and their guests upon arrival
address members by last name whenever possible
escort parties to their table and ensure they are settled comfortably
provide menus and assist with waters/first beverages if necessary
answer questions about seating arrangements, wait times, or dining policies, dress code
maintain cleanliness and organization
communicate dietary notes, allergies, and member preferences to servers and manager
monitor tables statuses
support staff during peak times, with resetting or running food
clean host stand
review reservations for the night, note any feedback, fill out the cover report
assist service teams in the resetting of the space
complete any additional assignments assigned by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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