Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.10 - $16.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical Coverage
Dental Insurance
Vision Insurance
Guest discounts
Employee assistance program
employee appreciation party
Job Description
30hop restaurant in Ankeny, Iowa is a thriving part of the Midwest-based 30hop group, known for its full-service American bar and kitchen experience. With a reputation for great food, a welcoming atmosphere, and a commitment to excellent service, 30hop has expanded to six locations across Iowa, Kansas, Missouri, and Nebraska, with ambitious plans to grow to 30 premier locations within the next decade. This growth reflects the company’s dedication to creating memorable dining experiences, fueled by hospitality with heart and an emphasis on quality, authenticity, and customer care.
As a company, 30hop values its team members and provides a supportiv... Show More
As a company, 30hop values its team members and provides a supportiv... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to multitask and prioritize tasks efficiently
- Friendly and professional demeanor with a team-oriented attitude
- Strong problem-solving skills and ability to handle stressful situations
- Availability to work nights, weekends, and holidays
Job Qualifications
- Must be 16 years of age or older
- Strong communication and organizational skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Friendly, enthusiastic demeanor with a focus on creating a welcoming atmosphere for guests
- Willingness to collaborate with the team and contribute to the overall guest experience
- Availability to work nights, weekends, and holidays
Job Duties
- Assist the service team by delivering food to guests promptly and ensuring the presentation is in line with our high standards
- Reset tables quickly and efficiently to maximize seating capacity
- Communicate with kitchen staff to ensure accurate orders and timely delivery
- Support team members in any tasks required to maintain efficient restaurant operations
- Regularly check restroom cleanliness and attend to guest needs in these areas
- Welcome guests warmly and enthusiastically, ensuring a positive first impression
- Assist guests by seating them promptly and providing menus with a smile
- Accurately calculate wait times and communicate them to walk-in guests
- Create and manage a waitlist, ensuring fair seating for all parties and minimizing wait times
- Ensure smooth transitions between seating and service to maintain efficient operations
- Communicate effectively with management, service staff, kitchen staff, and bussing staff to ensure the restaurant operates smoothly
- Assist with phone inquiries, reservations, and to-go orders professionally and efficiently
- Relay accurate wait times and seating plans to guests and service staff
- Plan seating arrangements to optimize space and flow of the restaurant
- Assist in opening duties and ensure a polished, professional environment is maintained
- Other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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