Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
We are a vibrant and inviting tabletop gaming establishment located in Tempe, dedicated to providing exceptional hospitality and a unique, memorable experience for all guests. Our venue combines a passion for the expansive world of tabletop gaming with excellent customer service, creating an engaging atmosphere where players of all levels can come together to enjoy a variety of games, socialize, and create lasting memories. Our commitment to delivering personalized experiences sets us apart, and we are continually striving to enhance the enjoyment of every visitor through attentive service and a welcoming environment.
We are currently seeking positive, energetic, and dedicate... Show More
We are currently seeking positive, energetic, and dedicate... Show More
Job Requirements
- Positive attitude and energetic personality
- Passion for tabletop gaming and hospitality
- Previous customer service experience preferred
- Ability to manage multiple tasks and guests in a fast-paced environment
- Excellent communication and interpersonal skills
- Availability to work flexible hours including evenings and weekends
- Must be able to stand for long periods
Job Qualifications
- Strong customer service and troubleshooting skills
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail
- Able to deal with guests sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners
- Strong work ethic and positive team attitude
Job Duties
- Welcome guests to the space in a warm, positive and professional manner
- Communicate with servers of new tables, size, experience and information provided
- Facilitate guest intake to the waitlist
- Manage waitlist priorities, communicating with guests an estimate of expected wait times
- Maintain familiarity with the content of all menu items available/unavailable, rotating menu items
- Maintain familiarity with the content of the games library, retail
- Assist fellow team members when needed
- Complete regular opening and closing duties
- Follow all systems in place
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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