Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a vibrant restaurant located in the heart of Chicago's bustling River North, Fulton Market, and Streeterville neighborhoods. Offering a lively neighborhood noodle den and bar atmosphere, it pays homage to traditional ramen shops in Japan, featuring a diverse menu with a half-dozen different bowls of ramen, blast-chilled beer, and rare expressions of Japanese whisky. The restaurant operates for lunch, dinner, and late-night crowds, serving not only ramen but also Asian-inspired offerings such as traditional okonomiyaki on weekends and Late Night Fried Rice daily after 10 PM. Ramen-san thrives on creating an authentic and engaging dining experience that combines... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand and walk for entire shifts
- capacity to lift and move up to 50 pounds
- availability to work varied hours including weekends
- ability to communicate effectively in English
- ability to operate necessary restaurant tools and equipment
- willingness to complete alcohol awareness training
- ability to work in a fast paced and sometimes noisy environment
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or hospitality role preferred
- excellent communication skills
- ability to multitask effectively
- strong interpersonal skills
- basic math skills for handling payments
- ability to follow safety and sanitation guidelines
- familiarity with restaurant operations and point of sale systems is a plus
- ability to work flexible hours including weekends
- ability to work well in a team environment
- positive attitude and strong work ethic
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink is built for hospitality recruitment.
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