Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Vision Insurance
Company Dining Discount
Job Description
The h.wood Group is a premier hospitality and lifestyle company headquartered in Los Angeles, California, known for its upscale nightlife and restaurant concepts. The company has earned a distinguished reputation for managing some of the most iconic and celebrated brands in the world, such as Delilah, The Nice Guy, and Bootsy Bellows. With a diverse portfolio, the h.wood Group extends beyond just dining and nightlife services to include corporate branding, catering, event production, and marketing services, providing comprehensive hospitality solutions to a wide range of clients. The company prides itself on integrity, creativity, and consistently delivering the world’s best restaurant,... Show More
Job Requirements
- Minimum 1 year experience as a host in a high-volume, fine dining setting
- must be 21+ years of age
- must be authorized to work in the United States
- must have excellent time management skills
- must be able to maintain a professional demeanor in a fast-paced environment
- must be reliable, responsible, and trustworthy
- must have high energy, great communication skills, and be able to work as part of a team
- must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs
- must have attention to detail and willingness to deliver exceptional customer service
Job Qualifications
- Minimum 1 year experience as a host in a high-volume, fine dining setting
- excellent communication skills
- strong commitment to customer service
- ability to maintain professionalism in a fast-paced environment
- willingness to receive and act on direction
- solutions-oriented mindset
- team player with high energy
- attention to detail
- open availability preferred
Job Duties
- Greet and escort guests to tables in a gracious and professional manner
- interact with guests and fellow staff members in a polite, courteous, and hospitable manner to ensure all guests have an exemplary dining experience
- greet and acknowledge VIPs in a professional manner
- control the flow of guests coming into the restaurant and bar
- anticipate guest needs and respond appropriately with a sense of urgency
- maintain a proactive approach to solving any guest questions or problems
- direct guest to the appropriate waiting area and provide table updates
- bid farewell to guests, using their name, and encouraging them to return to the restaurant
- maintain a clean and sanitized work environment
- answer phone calls and direct them to the appropriate department
- assist in supervising food servers, bussers, and food runners as it relates to guest contact and table information
- oversee daily restaurant reservations and pre-assign seating when necessary
- communicate with management regarding special orders, cake orders, special requests, and VIP requests
- shut down podium and reorganize host stand at end of a shift
- ensure that all lost items are returned to management
- act as a brand ambassador for the company
- ensure compliance of all procedures and policies set forth by the company, division, and Health Department
- perform all opening and closing duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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