Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Flexible
Benefits
employee discount
flexible schedule
Health Insurance
Paid training
Job Description
Vandelay Hospitality Group is a renowned company in the hospitality industry, recognized for its exceptional dining experiences and commitment to quality service. This group operates multiple restaurant concepts which emphasize warmth, professionalism, and a guest-first approach. Known for integrating fine dining with a congenial atmosphere, Vandelay Hospitality Group attracts diverse clientele ranging from casual diners to luxury seekers. The company's dedication to fostering a positive work environment and career growth makes it an ideal place for hospitality professionals. Employment with Vandelay Hospitality Group often includes comprehensive benefits, flexible scheduling, and a focus on providing opportunities for team members to develop... Show More
Job Requirements
- Experience working as a host in fine dining and/or hotel environment
- Detail oriented with writing, communication and phone etiquette skills
- Team oriented with a strong sense of punctuality, reliability and professionalism
- RESY reservation system and CRM experience a plus
- Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere
- Fluent in both written and spoken English
- Must be comfortable with repetitive motions such as walking, bending, and standing, able to safely lift up to 50 pounds and standing for long periods of time
Job Qualifications
- Experience working as a host in fine dining and/or hotel environment
- Strong communication and listening skills
- Knowledge of RESY reservation system and CRM experience a plus
- Ability to maintain detailed guest profiles and handle booking logistics
- Professional phone etiquette
- Familiarity with menu items and seating arrangements
- Ability to prioritize tasks and work efficiently in a high-volume setting
Job Duties
- Provide concierge level service to guests by making guests feel welcome, and comfortable while waiting for seating
- Develop and maintain relationships with guests on a name-to-name basis
- Review reservation books in RESY to strategize the most effective plan for seating and planning
- Review guest profile notes, photos and special requests in detail to prepare for every service
- Maintain RESY database by adding detailed notes during and after service, or by altering reservations for private booking and events
- Demonstrate knowledge of menu items, tables and seat numbers
- Exhibit strong communication and listening skills to deliver professional and accurate messaging to guests and teammates
- Execute opening, mid-shift, closing and side work procedures associated with assigned station
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps restaurants, hotels, and hospitality businesses hire.
You may be also interested in: