Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a vibrant and authentic neighborhood noodle den and bar located in the bustling areas of Chicago's River North, Fulton Market, and Streeterville neighborhoods. This establishment takes inspiration from traditional ramen shops in Japan and offers a unique dining experience featuring a variety of ramen bowls, blast-chilled beers, and rare expressions of Japanese whisky. Open for lunch, dinner, and late-night service, Ramen-san also incorporates Asian-inspired dishes like traditional okonomiyaki on weekends and a special Late Night Fried Rice offering daily after 10 PM. As part of the Lettuce Entertain You family, one of the nation’s most recognized and respected... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service or hospitality experience preferred
- ability to stand and walk entire shift
- ability to lift up to 50 pounds occasionally
- availability to work varied shifts including weekends
- basic English communication skills
- ability to follow safety and sanitation procedures
- completion of alcohol awareness training
Job Qualifications
- ability to communicate in English effectively
- multitasking skills in a fast-paced environment
- proficiency in using telephone, paging and voicemail systems
- knowledge of food allergy procedures and special orders
- ability to work flexible hours including weekends
- good interpersonal skills and team player attitude
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- answer telephones, and take orders, messages and reservations
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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