Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.75 - $14.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Our establishment is a vibrant and well-regarded restaurant dedicated to providing exceptional dining experiences in a welcoming and friendly environment. We prioritize delivering top-tier service and quality to every guest who walks through our doors. As a key player in the hospitality industry, we strive to create memorable moments for our patrons by combining a warm atmosphere with professional attention to detail. Our restaurant is known for a high standard of customer care, utilizing modern systems like Open Table to efficiently manage reservations and seating, ensuring that guest interactions are seamless and enjoyable.
We are currently seeking a dedicated a... Show More
We are currently seeking a dedicated a... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to use Open Table or similar reservation systems
- Strong communication skills
- Ability to multitask
- Friendly and professional attitude
- Willingness to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Prior experience in a customer service or hospitality role preferred
- Familiarity with Open Table reservation system is an advantage
- Strong communication and interpersonal skills
- Ability to multitask efficiently
- Friendly and approachable demeanor
- Basic knowledge of restaurant operations and seating protocols
- Ability to operate electronic paging and reservation systems
- Dependability and punctuality
Job Duties
- Assist guests in making reservations as they call or arrive at the restaurant utilizing Open Table reservation system
- Assist servers in making table assignments for guests based on reservation size, time, and restaurant availability according to Open Table
- Answer questions regarding restaurant hours of operation, menu items, and assist guests with any other requests as needed
- Seat guests correctly at assigned table and provide them with necessary supplies such as menus, silverware, highchairs, etc.
- Answer incoming telephone calls within 3 rings in a friendly and professional manner
- Be able to multi-task between assisting guests as they arrive, answering the telephone, and assisting coworkers
- Effectively organize and utilize Open Table's reservation wait sheet
- Operate the electronic pager system according to the wait sheet and table availability
- Learn each server's name and corresponding section each shift and effectively rotate seating based on table availability
- Ability to utilize restaurant systems to predict and accurately quote wait times to guests
- Perform restroom checks to ensure they are clean and adequately stocked
- Collect and clean each menu as well as clean and restock the greeter work stations
- Must be dependable, report to work as scheduled and on time, and follow all policies regarding attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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