Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Standard Hours
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Benefits

Salary
employee discount
Paid sick leave
401(k) retirement plan
Profit sharing
Beer giveaways
Fsa plan

Job Description

Firestone Walker Brewing Company is a renowned craft brewery known for its commitment to producing high-quality beers while fostering an inclusive and collaborative work environment. Based in California, the company has built a reputation for excellence in brewing and customer experience, serving a variety of award-winning beer selections. As a brewery-focused establishment, Firestone Walker not only offers great products but also values its employees and the overall guest experience within their locations, including associated restaurants and taprooms.

The position of Host at Firestone Walker is a crucial front-of-house role that supports the smooth operation of the restaurant environment by perfor... Show More

Job Requirements

  • Must be 18 years of age or older
  • must be able to obtain Food Handlers Card within 30 days of hire
  • must be able to obtain California Responsible Beverage Service certification within 60 days of hire
  • prior experience in fast-paced restaurant or customer service environment preferred
  • ability to effectively communicate verbally with managers, kitchen and dining room personnel and guests
  • very strong organizational skills
  • ability to maintain professionalism under high volume and stressful situations
  • ability to be a strong team player and get along well with co-workers and guests
  • ability to manage and multitask in a fast-paced environment
  • ability to prioritize customer satisfaction and take initiative

Job Qualifications

  • High school diploma or higher
  • prior experience in a fast-paced restaurant or customer service environment preferred
  • ability to effectively communicate verbally with managers, kitchen and dining room personnel, and guests
  • very strong organizational skills
  • ability to maintain professionalism under high volume and stressful situations
  • ability to be a strong team player and get along well with co-workers and guests
  • ability to manage and multitask in a fast-paced environment
  • ability to prioritize customer satisfaction and take initiative

Job Duties

  • Welcome patrons into the restaurant and seat them
  • provide them with menus or inform them of QR code scanner for menu access and ordering
  • say goodbye and thank you to all customers
  • complete normal and additional cleaning and sanitation as required
  • maintain clean and stocked restrooms
  • answer customer questions on food items, beers, retail or other
  • know and understand fundamentals of beers and brewing process
  • look for ways to improve guest experience and alert a manager of problems
  • be dressed properly, organized, and ready to clock in on time
  • be positive and proactive with guests and co-workers
  • work as a team with other staff
  • treat every guest as your own
  • help any staff member
  • perform other related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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